Scope
This policy explains how Kenna Technology Group LLC handles information collected through kennatechnologygroup.com, kennalabs.com, related inquiry forms, and future website chat experiences. Kenna Labs is a product studio operating within Kenna Technology Group LLC.
Information we collect
When you submit an inquiry, we may collect your name, work email address, company name, phone number, inquiry type, and the context you choose to provide. Our hosting and security providers may also process technical information such as IP address, browser type, device information, requested pages, timestamps, and security events.
How we use information
We use information to respond to inquiries, assess whether a problem fits Kenna Labs' product focus and current stage, operate and protect the websites, maintain business records, improve our services and products, and meet legal obligations. A submission does not create a product commitment, partnership, or consulting relationship.
Service providers and analytics
Cloudflare supports website hosting, delivery, and security. HubSpot supports forms, contact records, communications, and, when enabled, website chat. With your permission, Google Analytics helps us understand aggregate website use, including pages viewed, general traffic sources, device and browser information, and interactions with site content. These providers process information under their own terms and privacy commitments while supporting our business.
Cookies and similar technologies
Our providers may use cookies or similar technologies for security, form functionality, preferences, analytics, and chat. Google Analytics remains disabled unless you select “Accept analytics” in our cookie notice. We store your choice in your browser, and you can change it at any time using “Cookie settings” in the website footer. Essential hosting, security, and form functions may operate independently of that analytics choice. You can also manage cookies through your browser settings, although blocking some technologies may affect site features.
Sharing and sale of information
We may share information with service providers that help us operate the websites and business, professional advisers, or authorities when reasonably necessary to protect rights, address security, or comply with law. We do not sell personal information for money.
Retention and security
We retain information only as long as reasonably necessary for the purposes described above, including business, security, and legal needs. We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security.
Your choices
You can unsubscribe from marketing communications using the link in those messages. To ask about, correct, or request deletion of information you submitted, use the Kenna Labs contact form. We may need to verify your identity before completing a request, and some information may be retained where permitted or required.
Children and changes
These business websites are not directed to children under 13, and we do not knowingly seek information from them. We may update this policy as our websites and services change. The effective date above identifies the current version.
Contact
Questions about this policy may be submitted through the Kenna Labs contact form.